Complaints Outside Due Process

POLICY

The physical therapy program believes that the prompt resolution of complaints is instrumental in the restoration of a healthy learning environment and community relationships, and chooses to address such disputes in a proactive manner to achieve a favorable solution. Retaliation towards anyone filing a complaint with the program is strictly prohibited.

PROCEDURE

To file a complaint about the program or its representatives, please contact the program’s Chairperson, Dr. Kyle Hewson, via email at kyle.hewson@stonybrook.edu or call (631) 632-5105. Dr. Hewson will investigate the matter and respond within 10 business days to work to resolve the complaint.

If the Chair is unable to resolve the complaint satisfactorily or the complaint directly involves the Chairperson, please contact Dr. Stacy Jaffee Gropack, the Dean of the School of Health Technology and Management, at stacy.jaffeegropack@stonybrook.edu or call (631) 444-2252.